Privacy Policy
Introduction
With the development of new communication tools, special attention must be paid to the protection of privacy. That is why Les Entreprises Melançon (“we,” “us,” “our”) is committed to respecting the confidentiality of the personal information we collect, in accordance with Quebec’s Bill 25.
Collection of Personal Information
We collect the following information:
• Name
• Company Name
• Email Address
• Phone/Fax Number
This personal information is collected through forms and through your interaction with our website. We also use cookies and log files, as explained below, to collect information about you.
Forms and Interactivity
Your personal information is collected through the following forms:
• Contact form on the “Contact” page of our website
• Quote request form on the “Request a Quote” page
We use the data we collect for the following purposes:
• Information and promotional offers
• Statistics
• Communications
• Website audit
• Customized quotes
• Subscription to the Les Entreprises Melançon newsletter
We may also collect information through your interactions with our website, including:
• Correspondence
The information collected through these means is used to:
• Information and promotional offers
• Statistics
• Communication
Consent
By voluntarily providing your personal information, you consent to its collection, use, and disclosure in accordance with this privacy policy. This consent is given freely, in an informed manner, and specifically, and may be withdrawn at any time.
Legal Basis for Data Collection
We collect personal information with your explicit consent, or when it is necessary to fulfill a contract or comply with a legal obligation.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.
Data hosting
Our data is hosted on secure servers located in Quebec. No data is transferred outside the province.
Right to Object and Right to Withdraw
We are committed to providing you with the right to object to and withdraw your consent regarding your personal information.
• Right to object: the right to refuse the use of your personal information for certain purposes specified at the time of collection.
• Right to opt out: the ability to request that your personal information no longer appear, for example, on a mailing list. You can exercise these rights by:
• Following the unsubscribe instructions included in our electronic communications.
• Submitting a request via the contact form on our website and indicating your desire to be removed from our mailing list.
You can also contact our Privacy Officer via the contact page:
https://www.lesentreprisesmelancon.ca/contact-entreprises-melancon/
Right of Access, Correction, and Data Portability
We recognize the following rights:
• Right of access: to view the personal information we hold about you.
• Right to rectification: to correct or update your information.
• Right to data portability: to receive a copy of your personal information in a structured, commonly used, and machine-readable format, subject to legal limitations.
Security
The personal information we collect is stored in a secure environment. Our staff is required to respect the confidentiality of your data.
To ensure the protection of your information, we use the following security measures:
• SSL protocol
• SET protocol
• Access control (authorized personnel only)
• Network monitoring software
• Data backups
• User ID / password
• Firewall
We are committed to maintaining a high level of confidentiality by incorporating the latest technological innovations to ensure the security of transactions. However, no method of transmission over the Internet is 100% secure, and some risk remains.
We also collect IP addresses for statistical purposes, to improve our content, and to ensure the security of the site. An IP address is a unique number assigned to every device connected to the Internet. This data is not shared with third parties, unless required by law.
Automated Decision-Making and Profiling
We do not use your personal information for automated decision-making or profiling.
Third Parties
. The personal information we collect is used solely for the purposes set forth in this policy. We do not sell, rent, or share your personal information with third parties for marketing purposes.
Disclosure
We may disclose personal information only in the following cases:
• Court order or legal mandate
• Requests from law enforcement authorities
• To protect our rights or comply with applicable laws
External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. Any activity on these sites is governed by their own privacy policies and terms of use.
Changes to the Privacy Policy
We reserve the right to modify, update, or revise this Privacy Policy at any time.
Any changes will be posted on this page, and the date of the last update will be indicated at the top of the page.
By continuing to use our website after changes are made, you agree to the revised terms. We are committed to complying with all applicable data protection laws, and any changes to this policy will reflect that commitment.
Applicable Law
This Privacy Policy is governed by the laws of the Province of Quebec.
Privacy Officer
Kevin Beaupré
Vice President / Project Manager