Privacy Policy
Introduction
With the development of new communication tools, special attention must be paid to protecting privacy. That is why Les Entreprises Melançon (“we,” “our,” “us”) are committed to respecting the confidentiality of the personal information we collect, in accordance with Quebec’s Law 25.
Collection of personal information
We collect the following information:
- Name
- Company name
- Email address
- Telephone / fax number
This personal information is collected through forms and through the interactivity established between you and our website. We also use cookies and log files, as explained below, to gather information about you.
Forms and interactivity
Your personal information is collected through the following forms:
- Contact form on our website’s “Contact” page
- Submission form on the “Request a Quote” page
We use the collected data for the following purposes:
- Information and promotional offers
- Statistics
- Communication
- Website audit
- Customized quotes
- Sending the Les Entreprises Melançon newsletter
We may also collect information through interactions between you and our website, including:
- Correspondence
The information collected through these means is used for:
- Information and promotional offers
- Statistics
- Communication
Consent
By voluntarily providing your personal information, you consent to its collection, use, and disclosure in accordance with this privacy policy. This consent is freely given, informed, specific, and can be withdrawn at any time.
Legal Basis for Data Collection
We collect personal information with your explicit consent, or when it is necessary to fulfill a contract or comply with a legal obligation.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.
Data Hosting
Our data is hosted on secure servers located in Quebec. No data is transferred outside the province.
Right to Object and Withdraw
We are committed to offering you the right to object to and withdraw your personal information.
- Right to object: the ability to refuse the use of your personal information for certain purposes mentioned during collection.
- Right to withdraw: the ability to request that your personal information no longer appears, for example, on a mailing list.
You may exercise these rights by:
- Following the unsubscribe instructions included in our electronic communications.
- Completing a request using the contact form on our website and stating your wish to be removed from our mailing list.
You may also contact our Privacy Officer using the contact page:
https://www.lesentreprisesmelancon.ca/contact-entreprises-melancon/
Right of Access, Correction and Data Portability
We recognize the following rights:
- Right of access: to view the personal information we hold about you.
- Right of rectification: to correct or update your information.
- Right to data portability: to receive a copy of your personal information in a structured and commonly used technological format, subject to legal limitations.
Security
The personal information we collect is stored in a secure environment. Our staff is obligated to respect the confidentiality of your data.
To ensure your information is protected, we use the following security measures:
- SSL protocol
- SET Protocol
- Access management (authorized personnel only)
- Network monitoring software
- Data backups
- User ID / password
- Firewall
We are committed to maintaining a high level of confidentiality by integrating the latest technological innovations to ensure secure transactions. However, no method of transmission over the Internet is 100% secure, and some risk remains.
Cookies and IP Address
Our website uses cookies, which are small files stored on your device to enhance your browsing experience and collect anonymous usage statistics. These files do not contain personal information and are only activated once you have given explicit consent on our site.
You can manage or block cookies through your browser settings at any time.
We also collect IP addresses for statistical purposes, content improvement, and site security. An IP address is a unique number assigned to each device connected to the Internet. This data is not shared with third parties unless required by law.
Automated Decision-Making and Profiling
We do not use your personal information for automated decision-making or profiling.
Third Parties
The personal information collected is used solely for the purposes stated in this policy. We do not sell, rent, or share your personal information with third parties for marketing purposes.
Disclosure
We may disclose personal information only in the following cases:
- Legal or court order
- Requests from law enforcement authorities
- To protect our rights or comply with applicable laws
External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Any activity on those sites is governed by their own privacy policies and terms of use.
Changes to the Privacy Policy
We reserve the right to modify, update, or revise this privacy policy at any time.
Any changes will be posted on this page, and the date of the latest update will be indicated at the top.
By continuing to use our website after changes have been made, you accept the revised terms. We are committed to complying with all applicable data protection laws, and any changes to this policy will reflect that commitment.
Governing Law
This privacy policy is governed by the laws of the Province of Quebec.
Privacy Officer
Kevin Beaupré
Vice President / Project Manager